Tuesday, October 06, 2009

Oh Very Naive

You may say it's a bit late in the day to wake up to the fact that business is basically dishonest in the sense that commercial endeavour is largely a question of getting away with as much as you can for as long as you can. And you would be dead right. Thank goodness for competition!

Here's a tiny example of dishonesty in action on the Eurostar website:

Having chosen your travel times and dates, you are asked to choose how many tickets you want in each of the following categories:

- Adults (26-29)

- Children (4-11)

- Seniors (60+)

- Young people (12-25)

All well and good, except that by default Eurostar puts 1 place in the "Adults" section. Why? In the hope that this "pre-emption " will escape the notice of, say, a Senior, who will then innocently ADD and pay for a second place without realising what he's doing. You will say that the chances of this happening are pretty slim, and I agree. But I should say that over the year Eurostar makes several thousand pounds out of this little racket. Otherwise why would they do it?

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